Testimonials
 
   
 

Fibromyalgia & Fatigue Centers (FFC) have utilized TeleRepsUSA for over a year now. Initially, they began as an answering service, and have now progressed into handling our entire Call Center operations. FFC is a healthcare facility, which specializes in treating Fibromyalgia and Chronic Fatigue Syndrome.  With numerous Centers located across the United States, TeleRepsUSA are responsible for booking Center appointments, along with listening and providing hope to those calling. They are essential in providing callers the information needed to make an informed decision about their healthcare, along with what to expect when booking with our Treatment Centers. We are very pleased with their performance and knowledge that they have acquired about these complex conditions, and with their ability to explain the details of our treatment protocols. They provide the hope that our patients are so desperately seeking!

 
- Lisa O’Brien, Fibromyalgia & Fatigue   Centers, Inc
 

Our company continually got complaints regarding phones not being answered by a "real person". We couldn’t afford dedicated employees to answer the phones full time because of the labor cost. We enjoy working with TeleRepsUSA and our customers are very happy, because our phones are constantly answered by a "real person". Since the phone answering has gone so well, we are now expanding our use of TeleRepsUSA agents to include data processing. This is significantly impacting our bottom line in a positive way and we will be adding additional agents in the very near future.

…………Gary King ITC Pharmacy