About Us
 
   

TeleReps USA is an outsourcing Call Center providing customized, professional service to businesses of various sizes around the world. Whether your needs are local, regional, national or international, TeleReps USA will provide specialized services that reduce your communications costs while increasing customer service agent efficiency. This leaves you more time, money, and resources to do what you do best…….manage your business.

TeleReps USA prides itself on the ability to create easy, tailor-made solutions for small to medium-sized companies (bi-lingual services are also available). Our vision is to provide you the BEST solution possible in order to maximize your companies overall customer service.

TeleRepsUSA has been rewarded for the decision of having selected Panama City, Panama, as the ideal location for our operation for several reasons:

Geographic Location - Conveniently situated between two continents in a modern country with a hurricane and natural disaster free history, TeleReps easily serves as a global gateway to access more of your clients regardless of their locall time zones.
   

Infrastructure - Today, Panama City is the most dynamic city in Latin America according to the Wall Street Journal, Boston Globe and Miami Herald. As of November 2006, Panama City became the first major metropolitan city in the world to achieve 100% wireless internet access. Panama is a technical marvel offering state of the art internet and telecommunications to support the enormous global shipping requirements of the Panama Canal.
   

Human resources - English is the official second language and due to United States involvement in the operation of the Panama Canal for the last 100 years, Panama's workforce far exceeds any other Latin American country in its English language and culture abilities.
   

Dollar based economy - Since gaining Independence from Columbia in 1903, the sovereign Republic of Panama established and has always utilized the monetary system of US Dollars. Here the US Dollar is King, any wonder why Panama is the Banking Center of Latin America? This is the primary reason the business climate in Panama is so conducive

All the above are important factors which facilitate TeleRepsUSA in providing QUALITY and LOW COST call center solutions to international companies. We offer easy, tailor-made solutions for small to medium-sized companies. Our goal is creating strong relationships with our clients to understand your company's particular needs and formulate the best solution for retooling your service agents, customer service department, sales order processing, and Help Desk need